Lazada - Online Shopping & Deals

Lazada - Online Shopping & Deals

#1 ONLINE SHOPPING DESTINATION100% Guarantee | Cash-on-Delivery | Free Shipping


Additional Informations
  • Current Version: Varies with device
  • Updated: December 28, 2017
  • Requires Android: Varies with device
  • Installs: 50,000,000 - 100,000,000

Screenshots


Descriptions


Welcome to the brand new design of the LAZADA mobile app! Join over 140 million shoppers on Lazada for the best shopping experience on mobile. Download now to discover the best of LAZADA everyday with:

DAILY FLASH SALES & VOUCHERS
Save more with exclusive app-only offers at unmissable prices updated everyday

PERSONALISED RECOMMENDATIONS
Enjoy shopping at ease with personalised products, categories and official brands tailored to your interests, delivered right on your homepage

OFFICIAL STORES DESTINATION
Shop the diverse range of world’s leading brands at your fingertips, including Samsung, Casio, L’Oreal, Philips, Nestle, Ray Ban and much more

BUYER GUARANTEE
Check product reviews, see seller ratings and interact with sellers directly! Dissatisfied? Simply return for a full refund

SECURE PAYMENT
Pay securely through multiple payment options available including cash-on-delivery

App Highlights:
★App Exclusive Notifications for Daily Offers & Deals
★Personalised Recommendations of Products, Categories & Brands
★Full-scale Search Filters by Category, Brand, Price, Rating, Color and More
★Customer Ratings & Reviews
★Q&A for Direct Customer – Seller Interaction
★Order Tracking
★Log-in via Facebook
★Sharing via Facebook, Twitter, Google+ and more

★★★Most Trusted Online Shopping Destination in Southeast Asia!★★★

Indonesia Awards
* Marketeers 2017 – Best WOW Brand for E-Commerce
* Sinyal 2016 – The Best Online Shop Apps
* IDEA 2016 – Platinum Winner B2C Marketplace E-Commerce
* Indonesia Cellular Award 2015 – Best Online Shop App

Thailand Awards
* 2016-2017 Marketeer No.1 Brand Thailand – Online Shopping
* 2016 Priceza Award – Top Marketplace

Singapore Awards
*Asia One People's Choice Awards 2015: Top 3 E-Retailers in Singapore

Philippines Awards
* Readers Digest Most Trusted Brand Award 2014 – Gold Standard

Countries supported:
Indonesia, Malaysia, Philippines, Singapore, Thailand, and Vietnam

Please note that Lazada requires access to the following services to operate properly:
*Accounts: This permission is used for integration with your Gmail address to allow you to conveniently log-in to Lazada.
*Contacts: This permission is used for mobile top-up from phone contacts.
*Location: This permission is used to personalize your shopping experience by allowing Lazada to sort products near you.
*Phone: This permission is used to pre-populate phone number for mobile top-up.
*Storage: This permission is used to store your past activities (wish list, add to cart, etc.) on Lazada to allow for a seamless shopping experience.

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*DISCLAIMER*

Recently, we’ve been notified of several cases where our app is promoted fraudulently by some third-party advertisers, usually in the form of site redirection, fake vouchers and games. These types of ads are being promoted without our consent and we strictly condemn this type of behavior.

If you encounter any of these issues, please help us and copy the page URL found and report it to help@lazada.com with subject AAV so that we can put an end to this.

Reviews


4.2
1,269,239 total
5 769,512 
4 242,753 
3 127,482 
2 42,247 
1 87,245 

  • Lazada - Online Shopping & Deals
    Dianne Goh Published date: January 8, 2018

    I dont like the updates. No more convenience on searching products within the same store, no more filter on greatest discount (greatest discount ease me alot when shopping at official stores). Great! you removed the best two functions which bring most convenience to the users Full Review

  • Lazada - Online Shopping & Deals
    Regina Manimtim Published date: January 6, 2018

    Lazada is a great company. Great service. The problems are coming from the sellers, not Lazada. You'll just have to be smart on ordering items from Lazada so that you won't have much problems. Look at product reviews before you order. Don't buy what you think looks bogus or untrusted. I'd give Lazada five stars for its good service. Full Review

  • Lazada - Online Shopping & Deals
    Goh Geit Thenk Published date: January 4, 2018

    Worst customer service app! they can't found my missing item and they just simply update my ordered status to delivered. After one week of investigate they still can't give me an answer on where is my item! Horrible customer service, don't waste your time on this app guys. Full Review

  • Lazada - Online Shopping & Deals
    Arman Mendador Published date: January 13, 2018

    This is so inconvenient. I have used my landbank visa debit card before and have purchased several items without any hassle. But this past few days everytime i use my debit card, payment is always unsuccessful. While there are other payment methods available, i am only comfortable using my landbank visa debit card. Di you exclude it now? Lazada is so much better before than what it is now. Full Review

  • Lazada - Online Shopping & Deals
    Rodney Rosalejos Published date: January 7, 2018

    Im just wondering where the mobile top up after the latest update. Is it gone? Anyways, so far im satisfied with my purchases and the convenience it brings to people in the provinces where such items aren't available in their town/city like me. Full Review

  • Lazada - Online Shopping & Deals
    Thea Carmina Quiazon Published date: December 31, 2017

    I can't even search for an item nor look at it because of the promo code ad that keeps popping up every 2 seconds! Yes! Every friggin 2 seconds! How else can we enjoy online shopping if we can't look at your items?! Its not like you're flashing a huge discount!!! Fix this! 😡😡😡 Full Review

  • Lazada - Online Shopping & Deals
    Nene Star Published date: January 7, 2018

    Hello po. Is your Globe e-load not available?? I want to send Globe load to my phone but the app says that my number is not valid. I tried with my sister's Smart sim and it worked. I hope I can load with Globe again because my location is kind of far from loading stations and this app is the only one I can rely on. Thanks po. Full Review

  • Lazada - Online Shopping & Deals
    theREAL. O Published date: December 28, 2017

    maganda umorder dito sa Lazada lalo na may cash-on delivery. pero ingat lang at wag muna magbayad agad kasi may mga nagbebenta parin ng fake items lalo na sa mga gadgets and other pc/mobile accessories. sana naman sinisiguro ng Lazada na genuine lahat ng binebentang produkto dito sana may report functionality manlang para maireport ng buyet yung mga seller na nagbebenta ng peke. Full Review

  • Lazada - Online Shopping & Deals
    Suwan R Published date: January 11, 2018

    Bad search for a product named in the search bar in your app. Whatever products have been typed (in Thai) in the search bar we got a horrible results showing up all the time. Why does this app search product successfully after hundred of times to improve the app but this goes wrong to find a thing we want? Full Review

  • Lazada - Online Shopping & Deals
    Dinne Dizon Published date: January 17, 2018

    I updated the app to think that it would be better but no. The update sucks. It's harder to see the sale items and whenever i click the official store it would just be blank page. Please bring back the old version or do something about this. I love shopping but now i'm pissed with this kind of situation Full Review

  • Lazada - Online Shopping & Deals
    jigme jangchub Published date: January 3, 2018

    please DON'T WASTE YOUR MONEY AND TIME on this app. i ordered few items and they gave me one date upon another causing me to wait… wait… and WAIT!!! HATE is just an understatement of my feeling for this useless app. Full Review

  • Lazada - Online Shopping & Deals
    Charles An Published date: January 12, 2018

    There is a lot of delivery issues. I know the delivery is arranged by the seller but: i) they need to manage the sellers so that the ones with poor delivery records are taken down; and ii) they are slow in checking the deliveries that never came. It takes at least 3 weeks for them to check and another 1 week for you to get any money back. Failed deliveries happen about 1 out of 5 deliveries. I am still waiting for my last delivery to be checked then I will cancel my registration and uninstall. Other options like Amazon and Qoo10 are good enough for me. No need for the added stress. Full Review

  • Lazada - Online Shopping & Deals
    Denielle Deligero Published date: January 2, 2018

    Magiging worthless lahat ng pinaghirapan niyo. Wag na kayo umorder dito kasi you cannot rely to what are the descriptions being said. Kung ayaw niyo masayang pera and oras niyo tyaka ng effort niyo wag kayo maglalazada Puro maganda lang pinapakita hayst. Full Review

  • Lazada - Online Shopping & Deals
    charmaine hazel garcia Published date: January 5, 2018

    The old version is much better. The new design looks like shopee! The images wont load aswell. Bring back the old version! But if you cant. Please do improve the new design its really annoying! Maybe because this is just a beta test of the new design. Still its the worst! Full Review

  • Lazada - Online Shopping & Deals
    Zaki Al Huda Published date: January 9, 2018

    Don't waste your money people! I ordered a wacom last month and until know I didn't receive any of item that I order. I try to contact the cs and the cs only giving a stupid message that didn't enlight where is my item go Full Review

  • Lazada - Online Shopping & Deals
    amir mohd Published date: January 13, 2018

    The page that i select its take time to load. I wish you can add photo attachment in customer review colum. One more thing, why taobao collection section, there's no q&a colum. Sometimes we need to ask under review colum somemore they never reply. The product information also not so details & sometimes can be misleading. I hope u improve on that. Full Review

  • Lazada - Online Shopping & Deals
    Daniel Lim Published date: January 11, 2018

    Hi, not sure what's with the app. After an update since the last, I have never been able to get beyond the first screen. Staring at the 'effortless shopping' doesn't get me anywhere. I been using the web version for some time... Full Review

  • Lazada - Online Shopping & Deals
    Sheena Doria Published date: January 14, 2018

    POOR CUSTOMER SERVICE. No direct customer service email unlike the old one. I cannot complain unless I spend money (I.e.buy load since no landline) in order to call their hotline numbers. Chat agents always unavailable. I have placed an order on December 11, until now January 14, the order is still in process yet I cannot cancel or ask what I can do. Full Review

  • Lazada - Online Shopping & Deals
    Scharol Mierol Published date: December 30, 2017

    I like what you guys did with the app Ui. But can you make the checkout process much easier? Cause I'm tired of filling up address form and also having to type my credit card info every time to make a payment. Hope you guys read this thru... Full Review

  • Lazada - Online Shopping & Deals
    Published date: January 6, 2018

    This is regarding the Mobile Top Up. On the old version, I can definitely place a load for my phone numbers very fast and no problem at all. But after updating it to this new version, it always say that my phone numbers are invalid. I tried every way to input my phone number and even research about the problem but it always says "Invalid Number". It is really disappointing. Full Review

  • Lazada - Online Shopping & Deals
    Janea Chris Published date: December 28, 2017

    The new update only shows 3 phase of the order: processing, shipped and delivered. I like the previous version where the order process is more detailed, like you can see the timeline. Bribg it back please Full Review

  • Lazada - Online Shopping & Deals
    Key Manatad Published date: January 7, 2018

    You have to fix your app. Whenever I search for an item, the app will open the page where the items are however it will prompt back to the discount code window even if you cancel it. When the discount code pop up is gone, the app will prompt to the home page and not to the page where the items I searched are showing. I cannot process the order because of this issue. Full Review

  • Lazada - Online Shopping & Deals
    Smashushi Swashumi Published date: January 15, 2018

    Pls remove "Add all wishlist to cart" button below or at least a pop up confirming it yes or no bcoz I have plenty of items on wishlist and they are very tiresome to remove from cart once that button is accidentally pressed. Also, make the filter permanent, filter is gone once I get in and out of filtered item and its tiresome to always set the filter back. Would also be convinient if forward and backward button are added like web browser to browse products Full Review

  • Lazada - Online Shopping & Deals
    loges pary Published date: January 17, 2018

    When the hell u will fix ur app filter.... Its sucks.....i have been a loyal customer...... But nowdays i hate to open the app..... Fix it asap. This my 2nd review regarding ur app Full Review

  • Lazada - Online Shopping & Deals
    Rafiq Azri Published date: January 5, 2018

    May i know. Where is payment option via 7 Eleven? EDIT: Why this app do not allow to sd card? I hate when my internal memory getting full because of this app. Please fix this. Full Review

  • Lazada - Online Shopping & Deals
    Francis Wong Published date: December 29, 2017

    The latest update made my shopping experience much worse, mainly due to problems with picture loading which became much slower in the general pages. My internet connection didn't change, this is certainly much slower than the previous version. Full Review

  • Lazada - Online Shopping & Deals
    Amier Published date: January 3, 2018

    This new update is doing a disadvantage to this platform. First, you can no lpnger search for a term in a specific categories. For example, when i type in sony, it automatically assumes that i wanted to search fo mobile phones. I want to search for sony cameras! And second, it bo longer inlcude the official store in the the search menus. Full Review

  • Lazada - Online Shopping & Deals
    NiteStalker Published date: January 17, 2018

    First of, the loading is very slow. Which is a total waste of my time. No matter trying to delete items from wish list, loading a page, or opening the app, its slow. Speaking of wish lists, now those items i bookmarked in wishlist have all been shifted to cart. I tried to delete one by one but not even one got deleted. Back to square one. Total 134 items. Total cost is $94,000. So who pay? Lazada gonna pay for all this? Well i very much thank you in advance. Fix this bug. Full Review

  • Lazada - Online Shopping & Deals
    Naren Surya Published date: January 17, 2018

    I don't like the new update. I don't feel comfortable using this app anymore. It doesn't feel user friendly anymore. Stopped using the app after the new update. Though I've veen using and purchasing things from lazada for years. From a loyal customer. Please go back to the old layout. Full Review

  • Lazada - Online Shopping & Deals
    Hani Azhri Published date: December 28, 2017

    I like the previous version. Easier to find what i want to find. Now it feels so small and crowded in one page! The latest also looks boring and not colourful as before Full Review

  • Lazada - Online Shopping & Deals
    Nurli Amalia Published date: January 9, 2018

    It is worse. I like lazada before this new version. When there are few tabs in the upper, easy to look for voucher code, and there is no minimum price to get free shipping. Now the minimum price to get free shipping is getting higher and higher and not the same amount for every seller. Huft Full Review

  • Lazada - Online Shopping & Deals
    Monyong The Published date: January 6, 2018

    Dear Lazada, I prefer your previous version which is much more better, in term of layout, ease of use, etc.. I think it the best if compare to others, one of the reason I chose to use your service. However there current updated version, is not appealing, the filter function is confusing (for example I can't chose filter screen size when checking the tablet) more difficult to search & somehow resemblance your competitor. Maybe it just me, but sometimes it is better to left thing untouch. Bring back old glory. Full Review

  • Lazada - Online Shopping & Deals
    Lei Sarmiento Published date: January 3, 2018

    Always "connection lost", i tried to go to my account coz i need to fill up my info again coz after the update my infos were gone. Then always "connection lost" though i have a good signal. Fix this! Full Review

  • Lazada - Online Shopping & Deals
    Fa Zai Published date: January 5, 2018

    Old version much much better, new version check out page can not display. Very disappointed, unable to purchase anything now.. Full Review

  • Lazada - Online Shopping & Deals
    Gilbert Blas Published date: January 9, 2018

    I cant remove some of items in the cart. When in the first run of the app, you cann'ot directly go to cart or view item because the app will exit. I hate it. Its so very hustle. Full Review

  • Lazada - Online Shopping & Deals
    Lina Velasquez Published date: January 9, 2018

    This is my 1st time..i ordered not fits.. What happened? LAZADA PHILIPPINES.. After I got received the item.. When I opened it..I was shocked.. I ordered set of 2..WHY IT'S ONLY ONE SET.. it should be..what you ser is what you get..so then..what?it's clear..the words..set of two.. One more thing..I kept on posting in ask but why my message it can't posting.. Full Review

  • Lazada - Online Shopping & Deals
    henry chen Published date: January 9, 2018

    So disappointed with this online shopping, i bought a temperred glass on the same city and i chose the express delivery by go-send and they told me to wait one more day without any reason why. Have to wait longer and dont know if i will receive that temperred glass in time. U need to add chat between seller and buyer so we can chat them to let us know what happened with our order. Full Review

  • Lazada - Online Shopping & Deals
    Bachtiar Go Published date: January 12, 2018

    With new update comes great failure. I prefer old interface. Everything is just so wrong, the translation (i am from indonesia) i just cant understand what the description and title means, the filter just doesnt work, etc etc. Full Review

  • Lazada - Online Shopping & Deals
    Evelyn Chua Published date: January 4, 2018

    Don't ever buy from Lazada. I had ordered an iphone 6s plus which cost me more than SGD1k. Delivery date passed but item not delivered. This order supposed to be fulfilled by Lazada. They don't even have the courtesy to advise new delivery date. No sight no sound from them. I can't even cancel order as the only option is Return item. However I did not even received the product and how am I supposed to return the item?!! Totally annoyed and extremely disappointed with their service. How am I going to get my refund of 1k?!!! This is such an expensive lesson for me. Full Review

  • Lazada - Online Shopping & Deals
    Carlos Micael Manarin Published date: January 7, 2018

    Cannot top-up load from neither your app nor your site. It always says invalid number, whatever number and however type i tried. edit: had a live chat with them and now i know that they're having a system maintenance regarding quick top-ups. its still a bummer about not being able to avail they're promo, but i can wait. until then, 4 stars it is. Full Review